Product Details
What is DALI dimming and do I need a special switch for it?
DALI (Digital Addressable Lighting Interface) is a professional dimming protocol that provides smooth, flicker-free brightness control. A DALI controller is included with applicable variants. You will need a DALI-compatible dimmer or control system to use this feature.
What is the difference between Style A and Style B?
Style A and Style B refer to two distinct woven rattan shade designs. Both share the same artisan construction and lighting specs but differ in the weave pattern and shade silhouette. Refer to the product images to compare both styles before ordering.
Can I use this rattan pendant light in a bathroom or outdoor area?
This fixture is designed for dry indoor use only. Natural rattan is sensitive to moisture and humidity, so it is not suitable for bathrooms, covered patios, or any area where water or steam exposure is likely.
How heavy is this pendant light, and will my ceiling support it?
The fixture weighs approximately 6 kg. Most standard ceiling junction boxes support this weight, but for the 3-head configuration, ensure your ceiling structure and junction box are rated accordingly. Professional installation is recommended.
What type of bulb does this rattan chandelier use?
It uses an LED light source. The specific bulb type and wattage are determined by the configuration you select. The light comes with the LED source included.
Does this pendant light come with everything I need to install it?
Yes, the package includes the pendant light, adjustable suspension cable, mounting hardware kit, DALI controller (where applicable), and an installation guide. Basic electrical tools are needed for wiring.
Will the rattan shade change colour over time?
Natural rattan may develop a slightly deeper, warmer patina over time, which is a normal characteristic of genuine rattan. This gradual aging adds to the charm of the piece. To slow the process, keep it away from prolonged direct sunlight.